Help & Support
We’re here, 24×7 A real person answers — during a journey, before a booking, or any time you need reassurance.
Frequently asked questions Booking How far in advance should I book a Buddy? At least 12 hours before the arrival gives you the widest choice of Buddies. We accept same-day bookings up to 3 hours before, subject to availability in that city.
Booking What if my parents' flight or train is delayed? Safety How do you verify Buddies? Safety Is this a medical or nursing service? Buddy selection Can I request a female Buddy? Payment When am I charged? Cancellation What is the cancellation policy? GetMyBuddy Making every journey easier for parents, wherever their children may be.
Cities we serve Bengaluru · Delhi NCR · Mumbai · Hyderabad · Lucknow · Chennai · Pune · Kolkata
GetMyBuddy is a travel-assistance and companionship service. It is not a medical or nursing service.